FAQ
Everything you need to know about Liebao Accelerator
What sets Liebao Accelerator apart from other accelerators?
Liebao Accelerator's main difference from traditional accelerators lies in its underlying protocol. Most accelerators still use IPsec or IKEv2, while Liebao Accelerator fully adopts the WireGuard protocol, consisting of only 4000 lines of code (over 600,000 lines for IPsec), offering transfer speeds 3-5 times faster while significantly reducing battery consumption. Moreover, Liebao Accelerator's no-logs policy has been independently audited by Cure53, with a completely transparent audit report, ensuring both speed and security.
Which operating systems and devices does Liebao Accelerator support?
Liebao Accelerator provides native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as major Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Liebao Accelerator offers detailed router configuration guides for popular router firmware like Asus, Netgear, and OpenWrt, allowing you to protect all connected devices in your home with a single setup.
What if I am not satisfied with Liebao Accelerator? How do I get a refund?
Liebao Accelerator offers a 30-day unconditional refund guarantee. If you are unsatisfied with the service within 30 days of purchase, simply contact our support team via online chat or send an email to support@vpnjs.net, and you can request a full refund without needing to provide any reason. Refunds usually return to your payment account within 1-3 business days.
What is the actual connection speed I can achieve with Liebao Accelerator?
Liebao Accelerator has deployed over 3000 high-speed server nodes globally. Actual test results show that the average latency when connecting to Asia-Pacific nodes is under 30ms, while connecting to North American nodes has around 80-120ms latency, with download speeds stably reaching over 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, Liebao Accelerator maintains stable and smooth connections, even in complex network environments.
What does Liebao Accelerator's no-logs policy encompass?
Liebao Accelerator's no-logs policy covers all aspects: no recording of your original IP address, no connection timestamps, no websites or domains accessed, no DNS queries, and no bandwidth usage data. All servers operate in a pure RAM environment, and data is automatically wiped upon physical reboot. This policy has been rigorously reviewed by the internationally recognized security auditing agency Cure53, and the complete audit report can be found on the Liebao Accelerator official website.
Liebao Accelerator provides detailed router setup guides that support popular firmware like Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The installation steps typically include: 1) logging into the router's management interface; 2) accessing acceleration client settings; 3) importing the configuration files provided by Liebao Accelerator; 4) entering your Liebao Accelerator account credentials. Once set up, all devices connected to that router's WiFi will automatically gain accelerator protection without needing to install clients on each device.
Yes, Liebao Accelerator specifically optimizes streaming performance. Our high-speed nodes can stream 4K ultra-high-definition video content smoothly. Liebao Accelerator regularly updates its server IP pool to ensure a stable streaming access experience. However, please note that Liebao Accelerator does not encourage users to violate the terms of service of any streaming platform.
Thanks to the efficient design of the WireGuard protocol, the impact of Liebao Accelerator on internet speed is minimal. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In some situations, if your ISP throttles certain traffic (like video streaming or P2P), using Liebao Accelerator may actually improve your speed, as the encrypted connection prevents the ISP from engaging in deep packet inspection (DPI) and traffic identification.
Yes, the Lightning Version of Liebao Accelerator supports up to 6 simultaneous connections, while the Flagship Version supports up to 10 devices. This means you can use accelerator protection on your phone, computer, tablet, smart TV, and more at the same time without any extra charge. If you need to protect more devices, we recommend configuring Liebao Accelerator on your router, which can protect all devices in your home with a single setup.
Public WiFi is a high-risk scenario for data theft by hackers. Once connected to Liebao Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it unreadable to anyone on the same WiFi network, even if they attempt man-in-the-middle attacks or sniffing. Liebao Accelerator also offers an auto-connect feature that automatically initiates accelerator protection when an insecure WiFi network is detected.
Yes, Liebao Accelerator's no-logs policy has been independently audited by the renowned security auditing agency Cure53. The audit team conducted a comprehensive examination of Liebao Accelerator's server infrastructure, codebase, and operational processes, confirming that Liebao Accelerator does not log any identifiable user data. The complete audit report is publicly available on the Liebao Accelerator official website.
Yes, Liebao Accelerator provides a native command-line client for Linux, compatible with major distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories, as well as manual installation of .deb or .rpm packages. The Linux client supports all core features, including WireGuard protocol, split routing, and kill switch.
Yes, the Flagship Version of Liebao Accelerator includes a dedicated static IP address. A static IP is particularly useful for scenarios such as remote access to company networks or NAS, running online services that require a fixed IP, and avoiding CAPTCHA challenges triggered by frequent IP changes. The static IP is exclusively assigned to you and will not be shared with other users.
Liebao Accelerator is equipped with comprehensive leak protection mechanisms: DNS leak protection ensures all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing your real IP through the WebRTC interface; and IPv6 leak protection ensures IPv6 traffic is also secured. You can use the built-in leak testing tool in the Liebao Accelerator client or visit third-party detection websites to verify your protection status.
Liebao Accelerator's custom obfuscation protocol disguises accelerator traffic as ordinary HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In environments with strict network restrictions, Liebao Accelerator's obfuscation mode can help users keep a stable connection to the free internet. However, please note that Liebao Accelerator advocates for the responsible use of accelerators and adherence to local laws and regulations.
Liebao Accelerator supports a variety of secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment offers additional anonymity. All payment channels are processed through PCI DSS-certified secure gateways, ensuring your payment information is safe.
Liebao Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include North America (over 30 cities in the US and 5 in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).
Yes, Liebao Accelerator provides Chrome and Firefox browser extensions. These lightweight extensions only encrypt browser traffic (not affecting other apps). They are particularly suitable for scenarios that require quick IP location switching, such as cross-border shopping and price comparison. The browser extensions also include built-in WebRTC leak protection and ad blocking features.
Liebao Accelerator offers multiple customer service channels: 1) 24/7 online chat—visit the Liebao Accelerator website to engage in real-time support, with an average response time of under 2 minutes; 2) Email support—send an email to support@vpnjs.net, and you will typically receive a reply within 24 hours; 3) Help center—containing hundreds of detailed tutorials and troubleshooting guides. Our customer service team provides bilingual support in Chinese and English.
Liebao Accelerator Lightning and Flagship Versions come with built-in ad-blocking and malicious website protection features. This operates at the DNS level, maintaining a domain blacklist with over 1 million rules to block ad trackers, malicious domains, and phishing sites at the DNS resolution stage. This method is more efficient than traditional browser ad-blocking plugins as it prevents unwanted connection requests at the network level.